TERMS AND CONDITIONS
By accessing this site and any pages thereof, you agree to be bound by the terms and conditions below. If you do not agree to the terms and conditions below, do not access this site, or any pages thereof.
COPYRIGHT © #GoFile. ALL RIGHTS RESERVED
The content of this site, including without limitation, text, graphics, links or other items are protected by copyright.
These terms and conditions are governed by and interpreted in accordance with English law and the courts of England will have non-exclusive jurisdiction in respect of any dispute which may arise.
Who we are
#GoFile® is a registered trademark and is a trading name of GOFILE Ltd., a limited company registered in England and Wales (registration number 13521210).
In this statement references to “we”, “us” and “our” relate to #GoFile. References to “our Website” or “the Website” relate to gofile.co.uk. References to “our Software” or “the Software” relate to secure.gofile.co.uk
What this agreement is about
Use of Information and Materials
The information and materials available on our Website are general information, and are subject to change without notice. It does not constitute investment, legal, tax or other advice, nor is to be relied upon in making an investment or other decisions. You should obtain relevant and specific professional advice before making any business or investment decisions.
Although we have taken reasonable care in producing the information available on this site, we do not represent or warrant that the information or materials available on this site are free from errors or omissions or is suitable for your intended use. We expressly disclaim liability for errors or omissions in this information and materials. No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, and fitness for particular use, merchantability, and freedom from computer virus, is given in conjunction with such information and materials.
Your use of our Website and our Software
The Software is a submissions-only service for submitting information to HMRC through Making Tax Digital.
The Software is only suitable for use alongside your own bookkeeping software. It provides a bridge between your own software, spreadsheet or other bookkeeping software, and HMRC. The Software does not perform any calculations, check for errors, make adjustments, or validate any information you provide.
Where example spreadsheets and CSV files are offered, these are not intended for use as bookkeeping software. They are only provided as an example of how to generate and export figures in an acceptable format. Any calculations provided are simplified, and should not be used without verification by you that they are suitable for your use.
By use of our Website and our Software, you acknowledge that we are not your accountant and our Website should not be used as a substitute for professional accountancy advice.
Any calculations, graphs, charts or information, automated or otherwise, should be carefully checked, and you should not rely only on this information. The information and materials contained in this site, including without limitation, text, graphics, links or other items are provided “AS IS”, “AS AVAILABLE”.
Limitation of Liability
This clause sets out our entire liability to you (including any Lead Business and/or Additional Business) which arises out of or in connection with this agreement whether in contract, tort (including negligence or breach of statutory duty), misrepresentation or otherwise.
In no event will we be liable for any damages, including but not limited to, direct or indirect, special, incidental, or consequential damages, losses or expenses arising out of or in connection with this site or use thereof, or incurred as a result of any failure of performance, omission, error, defect, delay in operation or transmission, or system failure, even if we are advised of the possibility of such damages, losses or expenses.
We will not be responsible whether in contract, tort (including negligence or breach of statutory duty), misrepresentation or otherwise for any of the following (even if we knew or should have known there was a possibility you could suffer or incur such loss or damage):
- Loss of profit, business or revenue and/or depletion of goodwill or similar losses
- Loss of use or loss of or damage to data/information inputted by you into our Website
- Any interruption to your business or damage to information, however that interruption or damage is caused
- Losses you suffer as a result of using our Website
Your and our responsibilities under this agreement are reasonable because they reflect that:
- we cannot control how, and for what purposes, you use our Website, Products and Services
- We have not developed our Website, Products and Services specifically for you
- Although we follow good industry practice, it is not economically possible for us to carry out all the tests necessary to make sure that our Website, Products and Services are problem or error free
Links to other websites
This site may contain links to other websites operated by third parties. The content, accuracy, opinions expressed, and the other links provided by these resources are the responsibility of the respective website operators and owners, and are not reviewed, verified, monitored, or endorsed by us. We accept no responsibility or liability for any loss as a result of you acting or refraining from acting in reliance upon the content of other websites accessed through this site.
You own any data input into our Website, including all company and transactional information.
You have sole responsibility for your data’s legality, reliability, integrity, accuracy and quality.
We will use data you provide to:
- Provide you with Products and Services you have requested
- Undertake internal testing of our system to test, fix and improve the security, performance and provision of our Products and Services.
You warrant and represent that:
- You will comply with the Data Protection Laws
- You are authorised pursuant to the Data Protection Laws to disclose any personal data which you disclose or otherwise provide to us regarding persons other than yourself
- You will where required under the Data Protection Laws obtain all necessary consents to disclose the personal data to us.
We may provide data that you transfer to us:
- To third parties which supply services to us or which process information on our behalf (for example, payment providers). These third parties may have incidental access to your information, but access will be strictly limited to the minimum necessary.
- To third parties that provide our services to you under their own name, for example through a partnership or license agreement with us
- To law enforcement agencies, where required by law
- To government agencies where required (such as HMRC) to provide you with the Services you have requested
- To other persons or organisations in order to meet any legal obligations on us, including statutory or regulatory reporting
- To any other person who has a legal right to require disclosure of the information
We aim to provide reasonable technical support, where required. If you need support, or have a question about our system, something doesn’t work, or you notice a bug, please send us a support request. You can send support requests via the Support form or the Contact form on our Website.
We will take steps to resolve any technical issues you report within a reasonable timeframe, and will keep you updated about your support request.
Please note, technical support is currently limited to regular UK office hours, and is not available on weekends. Any requests received outside of these times will be reviewed during regular office hours.
We do not provide technical support or assistance for any hardware, third-party software (such as your internet browser), services or other equipment (such as your computer).
Intellectual Property Rights
Although you have rights to use our Website, Products and Services as described in this agreement, you do not own any of the intellectual property rights in our Website or any of its related logos. We (or the third party from whom we obtain our rights if we are not the owner) continue to own the intellectual property rights in our Website and any related logos, including any software we provide to replace all or part of our Website. The only rights you have to our Website are set out in this agreement.
You undertake not to use our name, domain, branding or logo in any promotion or marketing or other announcement without prior written authorisation.
Trademarks, Logos and Brand Rights
#GoFile is a registered trademark, under registration number UK00003601779
You may not use the #GoFile name, logos and branding without prior written authorisation.
Subscriptions and payments
Before you can submit information to HMRC, you must subscribe to the Software, at the prevailing rate.
Subscriptions are automatically renewed until cancelled. You can cancel your subscription as described in the Cancellation clause below.
If you add or remove services during the subscription term, changes to your account will be pro-rated from the date you make the change. Any changes to your subscription amount will be charged on a pro-rated basis, on the 1st of the month following the change(s).
Cancellation of your account
You may request cancellation of your account at any time. If you do this, it will be closed within 3 business days of your request. Please ensure you have saved any data you wish to keep, since we do not store any of your information once the account is deleted.
If your account is inactive, appears to have never been used after the initial registration, or has not been accessed in the past 3 months, we reserve the right to close your account. Before we do this, we will email you to ask whether you are happy for us to close your account. If we do not receive a reply, or you do not log in, we will then remove your data and close your account.
We may also close or restrict your account if your subscription fees remain outstanding (where you have paid services).
We may also close your account, or reduce functionality, if we decide to no longer offer a specific feature, or where provision of a Service becomes impossible. If you have paid money for a specific feature or Service that we no longer offer, if there is time outstanding on your subscription you may request a pro-rata refund.